Michezo

Privacy Policy

1. Introduction

Michezo Sports ("we," "us," or "our") is a leading sports infrastructure company based in Bengaluru, India, specialising in the design, construction, and delivery of world-class sporting facilities — including football turfs, tennis courts, cricket turfs, badminton courts, pickleball courts, athletic tracks, swimming pools, and more.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website michezo.com or contact us for our services.

By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We collect information you voluntarily provide to us and information that is automatically gathered when you visit our website.

Information you provide directly:

Full name and contact details (phone number and email address)
Messages and enquiries submitted through our contact form or WhatsApp
Project details, requirements, and specifications shared with our team
Any other information you choose to share when communicating with us

Information collected automatically:

Browser type, device type, and operating system
IP address and approximate geographic location
Pages visited, time spent, and navigation paths on michezo.com
Referring website or search engine query
Interaction data collected via Facebook Pixel and similar analytics tools

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide project quotations or consultations
To deliver, manage, and improve our sports infrastructure services
To communicate service updates, project milestones, and relevant information
To analyse website usage and improve the user experience on michezo.com
To send marketing communications where you have opted in or where permitted by law
To comply with applicable legal obligations in India
To detect, prevent, and address technical issues or fraudulent activity

We process your data only when we have a legitimate business reason or your explicit consent to do so.

4. Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service providers: Trusted vendors and technology partners who assist us in operating our website and business (e.g., hosting, analytics, communications), bound by confidentiality obligations
Legal compliance: Where required by law, regulation, court order, or government authority in India
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity
With your consent: In any other circumstance, only with your explicit permission

We may publicly display project names, images, and testimonials (such as those from clients like the Rohan Bopanna Tennis Academy or the Padukone–Dravid Centre for Sports Excellence) only with prior consent.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
Marketing pixels: We use Facebook Pixel to measure the effectiveness of our advertising campaigns

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use michezo.com, you consent to our use of cookies as described here.

6. Data Security

We take the security of your personal information seriously and implement appropriate administrative, technical, and physical safeguards to protect it from unauthorised access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you believe your data has been compromised, please contact us immediately at the details provided in Section 10.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For project-related data, we may retain records for up to seven (7) years following project completion in accordance with applicable Indian law and business practice. Enquiry data where no engagement follows is typically deleted within twelve (12) months.

8. Your Rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you have the following rights with respect to your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of any inaccurate or incomplete data
Erasure: Request deletion of your personal data where we no longer have a lawful basis to process it
Withdrawal of consent: Withdraw consent at any time where processing is based on consent
Grievance redressal: Lodge a complaint with us or with the relevant data protection authority

To exercise any of these rights, please reach out to us using the contact details in Section 10. We will respond to your request within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to external websites, including social media platforms (Instagram, WhatsApp) and Google Maps. This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices or content of any external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to us:

Michezo Sports Second Floor, 657, 100 Feet Road, Binnamangala I Stage, Indiranagar, Bengaluru – 560038, Karnataka, India

Phone: +91 89519 80194 Email: [email protected] Website: michezo.com WhatsApp: wa.me/918951980194

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.